COVID-19

Coronavirus (COVID-19) Information

Where do you need care?

We can provide care in your home anywhere in England

Our main goal throughout the coronavirus epidemic is to ensure that all of our customers and staff remain as safe as possible. These are unprecedented times and we’re doing our utmost to ensure that the guidance and procedures that we put in place follow the latest advice from the Government, Public Health England and the United Kingdom Health Care Association (UKHCA). This includes the adequate provision of personal protective equipment (PPE) – aprons, gloves, face masks and face shields, which we have been supplying to our teams up and down the country.

With the unsettling times that we find ourselves in, we appreciate that many of you have questions about yours or a loved one’s care, or even what we are asking our carers to do. We want to be completely transparent with you so that you can feel reassured and safe in the knowledge that you’re being looked after properly. With that in mind, we have created a webpage dedicated to frequently asked questions, which you can find here. You can also view our COVID-19 Staff Policy and Ways of Working Policy.
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